Experience

Two decades in technology — from computer engineering and operations management to founding an Apple consultancy.

Career

Timeline

2018 — Present

President & Founder

  • Founded an Apple certified IT consultancy serving businesses in Charlotte and across the Carolinas
  • Apple Consultants Network member; certified Jamf MSP, Integrator, and Services Partner
  • Launched Atlas AI — AI integrations, agentic workflows, training, and security consulting (MasterClass AI Fundamentals, Aug 2026)
  • Apple deployments, mobile device management, Mac network support, and managed IT services for small and medium businesses
  • Google Workspace administration and automation tooling — GAM scripts, audit bots, and internal dashboards
2016 — 2018

Director of Operations

The PC & MacHelp Centers · Charlotte, NC
  • Converted a break/fix IT company into a full managed service provider — implementing CRM, remote monitoring and management, MDM, and network monitoring systems
  • Took the company from negative profits to grossing nearly $2M annually for three consecutive years
  • Grew the client base by nearly 200% while improving retention and setting new SLA standards
  • Directed an overhaul of company financial systems, ticketing, and service processes
  • Served as virtual CIO for a variety of clients and managed all internal and client projects in Charlotte
2012 — 2016

Systems Engineer

The PC & MacHelp Centers · Charlotte, NC
  • IT consulting across macOS, iOS, and PC systems for clients throughout the Southeast
  • Completed the Jamf Integrator program; designed and ran MDM deployments covering over ten thousand endpoints across education, banking, architecture, and marketing
  • Designed network infrastructure — routing, switching, and wireless deployments
  • Data center build-out: storage, virtualization, and networking for the company's infrastructure
  • Migrated hundreds of locally hosted mailboxes and file shares to Microsoft 365, Google Workspace, Box, and Dropbox
2008 — 2012

Technical Director / Instructor

Masterworks School of the Arts · Mooresville, NC
  • Consulted on computer software, hardware, and audio equipment; maintained systems and trained staff
  • Taught music theory and instrumentation classes
  • Implemented strategies for new areas of business growth
2006 — 2008

Regional Manager

Rogers / Premier Unloading Service · Charlotte, NC
  • Managed daily operations across seven buildings with over 300 employees
  • Trained managers on the WSDM system; troubleshot data input and corrected code errors
  • Created instructional documentation for supervisors and technicians
Track Record

Organizations I've Supported

Over my career I've implemented training, device rollouts, Jamf installations, and ongoing Apple device management for organizations including:

Wake Forest University
UNC Chapel Hill
Western Carolina University
High Point University
Central Piedmont Community College
University of North Texas
Raymond James Bank
TIAA Bank
AXA Equitable
Belk Headquarters
Carolinas HealthCare
Henry County Schools
Orange County Government
Realtree
Raising Cane's
Skookum
Depth

Representative Projects

Enterprise MDM at Scale

Created policies, configurations, and images for over ten thousand endpoints across education, banking, architecture, and marketing verticals.

Break/Fix to MSP Conversion

Implemented CRM, RMM, MDM, and network monitoring to fully convert an IT shop into a managed service company, with new SLA and audit standards.

Data Center Build-Out

Set up and configured data center infrastructure — storage, virtualization, networking, and routing — with fully redundant managed networks.

Cloud Migrations

Migrated hundreds of locally hosted mailboxes and file shares to Microsoft 365, Google Workspace, Box, and Dropbox.

Network Infrastructure Design

Designed, planned, and managed network implementations — routing, switching, and wireless — using UniFi, Aerohive, Meraki, Cisco, Fortinet, and pfSense.

Sales Engineering

Worked alongside clients and technical staff to scope effective, budget-conscious solutions; built processes that made the sales team more efficient.

Working with Apple fleets today

This experience now powers Atlas Technology Solutions — Apple certified consulting and managed IT for the Carolinas.